Process serving for modern law firms

Order and track serves nationwide from your favorite local process servers, with all expenses saved to your matter. Only with InfoTrack ServeIT.

The InfoTrack advantage

Order in 20 seconds

Dispatch serve orders faster and more accurately than ever with matter integration and the power of InfoTrack Intelligence.

Track from start to finish

Communicate with your process server online and receive actionable status updates, including photo and GPS evidence.

Handle higher caseloads

Automating low-value filing tasks like expensing and document retrieval frees up your team for more billable work.

Order from trusted local process servers you know

High-volume firm?

Tired of the back-and-forth?

We should talk.

Scale without the stress—premium support, tailored workflows, lower per-job costs, and seamless integration with your legal software.

Process serving, simplified.

What used to take calls and emails now happens in one streamlined workflow—and here’s exactly how it works.

Upload your documents — Step 1 of 3

Drag in your documents or upload from your computer to get started.

Preview uploaded documents

So you can quickly double-check everything before moving on.

Works with every common file format

No file conversions needed—just upload your documents as they are.

Sync documents with your legal software

Set up our integration and your docs will sync in automatically.

Enter details for each party to serve — Step 2 of 3

And include any helpful notes—like a gate code or best time to try.

Choose your due date

We’ll show if it’s standard, rush, or same-day—and update the price instantly.

Add physical details & photo

(Optional) Share traits or a photo to help the server identify the right person faster.

Track every step and get your proof of service — Step 3 of 3

Every attempt, every update, and your final proof—organized in one place.

Talk to your server

Ask questions, request updates, or modify your order—right from your job overview.

Every attempt, documented

View GPS location and time-stamped notes for each attempt.

Trusted by law firms of all shapes and sizes.

From solo practitioners to national firms, we help legal teams serve smarter—without the back-and-forth.

35,000+

documents served

from the backroads of Montana to the boroughs of New York.

1,000+

law firms

have turned to InfoTrack to simplify process serving.

90%+

successful serve rate

because reliability matters, and law firms count on us to deliver.

96.8%

satisfaction rate

because we make process serving one less thing to think about.

“It’s really fast … it’s super easy … InfoTrack makes people’s lives easier.”

“… They move faster, and they actually give timely updates … If I have any issues, they’ll message me back quickly.”

Built to integrate, seamlessly.

Docs and updates sync to your matter automatically.
Proofs of service drop into your case file.
File, serve, and file again—without lifting a finger.
Expenses logged for fast, accurate invoicing.

Questions & Answers

Can I cancel a serve after placing it?

Yes. You can cancel anytime. Just keep in mind: if the server has already started the job or is on the way, you’ll still be charged the full service fee.

What does InfoTrack do?

InfoTrack connects with your legal software to handle tasks like eFiling, process serving, and eSignatures—all in one place. It syncs your client, case, and billing info automatically, helping you work faster, stay organized, and boost profitability.

How do billing and payments work?

InfoTrack covers the upfront cost of each order, then bills your firm monthly. Here’s how it works.

Can I order a skip trace to locate someone for service?

Skip traces aren’t a built-in option, but you can still request one. Enter the best address you have to place the order, then add a note in Special Instructions asking for a skip trace. The process server will follow up with next steps.

How does InfoTrack vet its process servers?

We partner with a small group of trusted agencies who use licensed, credentialed servers. Each agency follows strict SLAs to ensure fast, reliable service.

How can I add team members to my firm’s account?

Admins can add or edit users in just a few clicks. Here’s a quick guide to walk you through it.

Streamline your process serving today.

Request a demo or download the factsheet to see how ServeIT can help you tackle more jobs with your most trusted servers.