Process serving

Your process server should be someone you chose. Your serve, something you can track.

Until now, you had to pick one. Go with a local server you trust, and you give up visibility. Go with a national platform, and you get the visibility, but not the choice of who serves. InfoTrack gives you both.

Get started Watch the 1-min overview

No contracts. Free to get started.

Works with

Clio ManageSmokeballFilevineMyCaseLEAPNeosNetDocumentsiManage

Green v Gellar · Matter 00049 Synced

Ross Gellar Served

Assigned

Attempted

Served

Proof filed

Order activities

Attempt #2 · Successful Thu, 8:00 AM

Served in person. Recipient confirmed and matched the description provided.

GPS verified · 1600 Elkins Ln

GPS verified Photo on file Proof attached

Attempt #1 · Unsuccessful Mon, 6:21 PM

Proof filed

Expense captured

Synced to matter

The trade-off

Three ways to serve papers. Two of them cost you something.

One keeps you in the dark. The other won't let you choose.

Email a local server

A server you trust.

But you can't track the attempts in real time. Was there a first attempt? A second? You wait on an update.

You lose track of it.

Use a national platform

Real-time tracking.

But it's a faceless dispatch that sends whoever's available. Never a server you know and trust.

You lose your say.

Use InfoTrack

Choose your server. Track every step.

Vetted local process servers who know your courts. Try a few, find one you trust, keep going back. Every attempt visible as it happens.

You keep both.

How it works

Four steps. No retyping. No chasing.

From upload to served, synced back to the matter in your case management system.

The form fills itself.

Upload your documents. InfoTrack reads them and fills your order in about 30 seconds. No retyping.

You pick who serves.

A vetted local server who knows your courts. Keep working with the server you trust.

Track every attempt.

Every attempt logged with GPS, a timestamp, and a photo, as it happens. Message or call your server.

Proof comes back.

Reviewed, synced to your matter. Filed in one click in eFiling states.

Bad address? Skip trace is built in.

Find a current one and serve from the same screen.

How skip trace works

What's at stake

A serve isn't done when it's served. It's done when it holds up.

A bad serve doesn't just cost a fee. It costs the deadline. And a serve that gets challenged can cost the judgment.

Fewer failed serves.

The order fills from your documents, so no one mistypes the address.

Diligence courts expect.

Different days, different times, multiple attempts. A server catches the person, not an empty house.

Every attempt, verified.

GPS, a timestamp, and a photo on each attempt. No question whether someone showed up.

Proof that stands.

Court-ready proof of service, documented and on file if it's challenged.

Pricing

Know the price before you order.

Enter your ZIP to see what local agencies typically charge for standard and rush. You'll see the exact price, set by the server you choose, before you order.

Check pricing in your area

Showing typical pricing for ZIP 60603

Standard service

~$100typical

Rush service

~$150typical

Typical local agency pricing by ZIP. Your exact price depends on the server you select, and is shown before you order.

InfoTrack Pays

Every InfoTrack service, one monthly invoice. One bill to reconcile, not a stack of them.

Expenses captured

Synced to the matter in your case management system, ready for client pass-through.

No subscription

No per-user fees. Pay per serve.

Skip trace $50

Only charged when we return an address.

Where it works

Right where your matter lives.

Documents flow from your case management system into the order. Proof, status, and expenses flow back to the matter. Less to re-key, less to chase, right where you already work.

Documents out to be served

Green v. Gellar

Complaint.pdf

Summons.pdf

Results back to the matter

Green v. Gellar Case management system

Service statusServed

Proof of service

Cost to matter$65.00

Synced to matter automatically

Process serving

Personal serviceManner of service

Signed affidavit

$65.00Server fee

GPS verified Photo on file

Integrates with

Clio ManageEasysoftFilevineiManageLEAPMyCaseNeosNetDocumentsSmokeballTime Matters

Not on one of these? You still get the full product, standalone.

Questions & answers

The questions firms actually ask.

Can I choose who serves my documents?

Yes. You choose from vetted local agencies and can use the same one every time. And these aren't names in a database, our fulfillment team knows them on a first-name basis. Partners, not a faceless machine.

What does a serve cost?

It depends on your area and the server you choose. Local process serving agencies set their own rates, and InfoTrack adds a technology fee for the platform we build and maintain, for your firm and the agency alike. You'll see the exact price when you pick your server, before you order.

How does billing work?

InfoTrack fronts each order and bills your firm monthly, on one invoice across every InfoTrack service. Costs tie to the matter automatically for client pass-through.

Do I need a case management system to use it?

No. You get the full product standalone. If you use a supported system, documents flow in and proof, status, and expenses flow back automatically.

How do you vet your process servers?

We partner with trusted local agencies that use licensed, credentialed servers, held to strict service standards.

Can I run a skip trace if an address is bad?

Yes. Skip trace is built in. Run a search, get a current address, and start a new serve from the same screen. $50, only when we return an address.

Can I cancel a serve after placing it?

Yes, anytime. If the server has already started or is on the way, the full service fee applies.