Request account merge
Courts that use the back-end system from Tyler Technologies to run eFiling–known as eFileCA, eFileIL, eFileIN, eFileMD, and eFileTX–require users to connect their InfoTrack accounts to the back-end system for their state.
You need to change your individual account Firm ID to match your firm before you can eFile with your firm. Changing this is called “merging” the two accounts.
To have InfoTrack assist you in merging your accounts, take the following steps:
Step 1: Create a document on your firm’s letterhead with the following information:
- Firm name
- Firm administrators name & email
- Individual account holder’s name and email (this is the account that will be merged into the firm’s account)
- (Optional) If there are any cases associated with the individual’s account they will be merged into the firm’s account.
Please add a statement from the individual account holder that authorizes that those cases can follow them into the new firm account. Example: “I am the individual account holder for the account under [your email address] and I authorize my cases to be merged with the cases under [your firm]’s account.”
Step 2: Upload the document along with key information to the below form.
A member of the InfoTrack team will be in touch once we receive this information.